Refund Policy
Last updated: October 15, 2026
- Scan fails: if we can't complete your scan (private, deleted or inaccessible repo, or an error on our side), you get a full refund to your original payment method. We'll email you when that happens.
- Report not delivered: if you haven't received your report within 24 hours of payment, reply to your receipt email and we'll re-send it or refund you.
- Not satisfied: if the report is clearly wrong about your repo, contact us within 14 days and we'll review it and refund where reasonable.
All other sales are final. Because the report is a digital product delivered immediately after your scan, we don't offer refunds for change of mind or disagreement with the findings.
Refunds typically take 5 to 10 business days to appear, depending on your bank.